Refund policy

Return & Exchange Policy – Toyso.pk

Your satisfaction is our top priority ❤️ We aim to provide a smooth and hassle-free return experience.

🔁 Return & Exchange Time

You can request a return or exchange within 7 days of delivery.

📦 Return & Exchange Conditions

To be eligible for a return or exchange:

Product must be unused and in original condition
Must be returned in original packaging
All accessories and parts must be included

❗ Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item:

We will offer a FREE replacement or refund
No return shipping charges will be applied

🔄 Return / Exchange Process

Contact us on WhatsApp
Share your order number + issue details
Provide clear photo/video proof
Our team will review and guide you further

💸 Shipping & Charges

For normal returns, customer may bear return shipping cost
For damaged or wrong items, we cover all charges

❌ Non-Returnable Cases

We do not accept returns or exchanges if:

Product has been used or damaged by the customer
Request is made after 7 days
Product is not in original condition/packaging
Minor color or design variations

📞 Contact Us

📱 WhatsApp: +92 304 4460555
📧 Email: toyso.pkofficial@gmail.com

We are always here to help and ensure you have a great shopping experience with Toyso.pk 😊